Problem with invite user

Hi, when i want to add user, after write users email i have this error 500.
Sorry for my English.
I need Help!

Referer URL: http://185.65.139.55:8080/secure/admin/user/InviteUser!default.jspa
java.lang.reflect.UndeclaredThrowableException
java.lang.reflect.UndeclaredThrowableException
at com.sun.proxy.$Proxy1539.addInvitation(Unknown Source) [?:?]
at com.atlassian.jira.plugin.inviteuser.InvitationManagerImpl.sendInvitation(InvitationManagerImpl.java:55) [?:?]
at com.atlassian.jira.plugin.inviteuser.InvitationServiceImpl.sendInvitation(InvitationServiceImpl.java:76) [?:?]
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:784) [tomcat-coyote.jar:8.5.6]
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66) [tomcat-coyote.jar:8.5.6]
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:802) [tomcat-coyote.jar:8.5.6]
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1410) [tomcat-coyote.jar:8.5.6]
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49) [tomcat-coyote.jar:8.5.6]
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) [?:1.8.0_102]
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) [?:1.8.0_102]
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) [tomcat-util.jar:8.5.6]
at java.lang.Thread.run(Thread.java:745) [?:1.8.0_102]... 281 more

 

1 answer

0 vote

Hi Anton,

If you create the users and send them an invite email does it work?

The stack trace you provided appears to be incomplete.  In most situations the stack trace will be really long and you'll see something such as the following in there:

Caused by: com.atlassian.activeobjects.internal.ActiveObjectsSqlException: There was a SQL exception thrown by the Active Objects library:
Database:

    name:Microsoft SQL Server
    version:10.50.6000
    minor version:50
    major version:10
    Driver:
    name:jTDS Type 4 JDBC Driver for MS SQL Server and Sybase
    version:1.3.1

java.sql.SQLException: Cannot insert the value NULL into column 'ID', table 'JIRA_IBEX.dbo.AO_97EDAB_USERINVITATION'; column does not allow nulls. INSERT fails.

If you do see a section such as that one paste it here and we'll go from there. 

Additionally you can also paste the entire stack trace into a text message, remove any publicly identifiable information and add the text file as an attachment.

Cheers,

Branden

If you create the users and send them an invite email does it work?

It's work.

Full stack trace here http://dropmefiles.com/rwka4 

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