We're using the Cloud JIRA here. Is it possible to transition an issue (in our case from Triage Needed to Open) when it's created by a member of the project?
Yes, I've done that; you just set up a "Fast-track transition an issue" post-action on the create transition (only accessible from diagram view). It's a built-in "Script Post-Function", with a field for the condition. My condition was:
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
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