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Possible to automatically transition when issue is created by a person with a certain role?

George Sudarkoff
George Sudarkoff October 22, 2015

We're using the Cloud JIRA here. Is it possible to transition an issue (in our case from Triage Needed to Open) when it's created by a member of the project?

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Jeremy Gaudet
Jeremy Gaudet
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October 22, 2015

Yes, I've done that; you just set up a "Fast-track transition an issue" post-action on the create transition (only accessible from diagram view).  It's a built-in "Script Post-Function", with a field for the condition.  My condition was:

isUserMemberOfRole('Developers')
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