We're using the Cloud JIRA here. Is it possible to transition an issue (in our case from Triage Needed to Open) when it's created by a member of the project?
Yes, I've done that; you just set up a "Fast-track transition an issue" post-action on the create transition (only accessible from diagram view). It's a built-in "Script Post-Function", with a field for the condition. My condition was:
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot