NullPointerException when getting custom field value post function

Using below code for a custom field which is also a required field( Single Choice list), still getting below error, Need help !!


<Field Name> <% out << issue.getCustomFieldValue(componentManager.getCustomFieldManager().getCustomFieldObjectByName("<Field Name> ") %>




       at com.atlassian.jira.issue.IssueImpl.getCustomFieldValue(

       at com.atlassian.jira.issue.Issue$getCustomFieldValue$ Source)

       at org.codehaus.groovy.runtime.callsite.CallSiteArray.defaultCall(



       at groovy.tmp.templates.GStringTemplateScript5$_getTemplate_closure1.doCall(GStringTemplateScript5.groovy:15)

       at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

       at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

       at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

       at java.lang.reflect.Method.invoke(Unknown Source)

       at org.codehaus.groovy.reflection.CachedMethod.invoke(

       at groovy.lang.MetaMethod.doMethodInvoke(


       at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(


       at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)

       at java.util.concurrent.ThreadPoolExecutor$ Source)

       at Source)

1 answer

0 votes


The problem is that your variable componentManager is unknown.

it shoud be 

issue.getCustomFieldValue(ComponentAccessor.getCustomFieldManager().getCustomFieldObjectByName("<Field Name> "))

But you would need to make an import

import com.atlassian.jira.component.ComponentAccessor

Thanks Alexey, Could you please suggest that how can we import library in the email section. 


<Field Name> <% out << issue.getCustomFieldValue(com.atlassian.jira.component.ComponentAccessor.getCustomFieldManager().getCustomFieldObjectByName("<Field Name> ")) %>


Tried, still getting the same error.

Please if you can suggest more solutions.

Thanks in Advance.

What do you pass for <Field Name> ? Make sure the field really exists

Required Order Contract Term (in months): <% out << issue.getCustomFieldValue(com.atlassian.jira.component.ComponentAccessor.getCustomFieldManager().getCustomFieldObjectByName("Required Order Contract Term (in months)")) %>


Required Order Contract Term (in months) -  It's a field

Somehow the field is not found in your Jira instance. Or the error is actually different

Hello Alexey

The issue was with the field only, re-indexing has fixed this issue.

Many Many Thanks for Your help :)

Nice to hear. Good luck.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Oct 09, 2018 in Jira Core

How to manage many similar workflows?

I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...

254 views 6 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you