I am fairly new to JIRA and am working on putting together a workflow. We have a desire to hopefully be able to add multiple transitions to the "Open" step in our workflow that will go down a separate workflow path. For example.
Create --> Open --> Option 1 or Option 2 (transition to Option 1 or 2)
Option 1 --> work --> Review --> Close
Option 2 --> Work --> Review --> Close
Is this possible and perhaps there are some simple instructions to accomplish this? Thank you.
I'm presuming you want this for the same issue type. You can do this with a validator. You need a field set at create or after it is opened for the option needed. Then you need 2 transitions out of Open, one for each option. You use a validator to look at the value and if option 1 is set the transition will be allowed and if option 2 is set that one will be allowed. see https://confluence.atlassian.com/adminjiraserver070/advanced-workflow-configuration-749383189.html for more information
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