One of our clients told us he can, besides his, see another project (Project B). He is only a member of jira-users group.
We checked Project B's 'Users and roles' settings and under Users section was just listed 'users' group - not jira-users group. We removed even 'users' group from the project - now it has only Administrators, Addons and Developers section - but he can still see Project B.
We checked with our other client's users (only jira-users group members) and all of them can see Project B. Furthermore, if we create a new project, they all automatically see it. And we can't find a way to prevent client's users from seeing those projects. And we can't remove them from those projects since they are not added to them. Any help?
There is no issue with our other projects - clients that are not explicitly added to those projects, can not see them. The only difference we can think of between Project B and all our other projects is that Project B is the newest project - created around January 2016. Since Project B is our newest project and all newly created projects also have this issue, was some default option added to new projects around January that could cause this issue?
When creating a new JIRA project you are able to select a permissions scheme. If you use the JIRA Default permission scheme, this could be pretty open to all projects. If you need to limit this, new more restrictive permission schemes outlining who can do what can be created, and later applied to individual projects to limit what users see what. Check this out for more information: https://confluence.atlassian.com/adminjiracloud/managing-project-permissions-776636362.html
If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...
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