Mail notification preferences

How do I set email notifications, so that I only receive notifications on stories I'm assigned to or when I'm mentioned.

2 answers

1 accepted

2 votes
Joe Pitt Community Champion Oct 04, 2016

That is handled in the notification scheme and that is managed by the JIRA admin. The only tailoring you can do in your profile to to turn off/on notifications of changes YOU make.

I am ok with the large set of information from JIRA but don't like it coming all day. A daily digest would be enough, or one in the morning and another in the afternoon. Can you create a feature request for it?

This is a very frequent question among new users of JIRA, who don't yet know how much Atlassian loves having their products send mails laugh 


Basically, your only option as a user is to create Outlook filters that will automatically move all JIRA notifications to folders made for them. This way your inbox stays clean, and you can even have Outlook pre-sort your JIRA notifications into different folders.


You could also theoretically ask your JIRA admin to change the notification scheme. These however were typically discussed with the project lead at the start of the project, and decided upon in a project setup meeting.

Project leads tend to argue "My people LOVE information, send them everything!" during project setup (even if the users complain about SPAM later), and when you ask them if they want a new scheme, they will argue "But they're all used to it now, don't change it just for the one guy who whines".


Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published yesterday in Jira

5 ways you can make the most of Jira Software and Bitbucket Cloud

As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...

59 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you