I just installed jira server + service desk and now I want to migrade all my data from jira cloud to jira server.
I generated the backup from cloud, but when I try to import the backup to jira server, my is being flagged as invalid.
As I have a regular jira server license, I tried to open a support request, but I could not find a way to submit a ticket. See the following image, there is no button to submit the support request. This is frustrating since I as paid for the license, I expect to receive prioritary support other than help from the community.
Hi @Hana Kučerová thanks for your report.
I removed my paid license from the server and tried to generate a new free license, but https://my.atlassian.com/license/evaluation returns http 400 for me.
I also tried to submit a ticket support but the contact page says that atlasian will no longer offer personal support for starter licenses. There is no "submit" button for me.
Hey there Cloud Community members! We’re excited to give you the first glimpse of the new home for business teams on Jira — Jira Work Management. Jira Work Management is the next generation of J...
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