I'm trying to get the ranking of a Jira ID via REST :
This is the GET request which i'm sending:
I'm getting the key: customfield_10690, which is the rating field, but the value of this field is unreadable and unparseable, the value that i'm getting is:
What can i do?
I'm afraid that's valid data for a ranking field - it's a "lexorank" value defining an issue's place in a list compared with the ones around it. It's useless on its own because it really is a definition relating to another value.
There's an old joke in England about a horseman or motorist who is lost in the deepest countryside, and stops to ask for directions. He asks the local "bumpkin" for help - "how do I get to London from here?". The local's first response is "Arr, well, I wouldn't start from here if I were you". When pressed, they say "Well, turn right at the red barn".
The second answer is technically correct, but useless without the context of where the red barn might be. That's what a lexorank field on its own is - it's a direction, but without any reference to the starting point.
This means you have to think about what you actually want to do with this ranking data. If it's for comparing with other issues from the same JIRA installation, then it could be useful (if you could work out how to read and compare it). If you want it for something else, then I'm afraid it's useless to you because there's nothing to compare it with.
If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...
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