It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Jira change issues creator

Tell me how you can change the creator of the request?xxxxx.jpg

3 answers

2 votes
Nic Brough Community Leader Oct 18, 2016

You don't.  The creator is a special field that was introduced a while back because it can be important to know which user entered the issue.  The problem came about because JIRA has a "reporter", but people are able to change that - it's especially useful when you're entering issues on behalf of someone else.  The creator is intended to capture, literally what it says, the person who physically created the issue.  It should not be changed, and there's no good reason to want to change it. 

Also, it's mostly a field that you don't usually use a lot.  If you want to look at who asked for something (but may not be the person who created the issue), use Reporter.

You clearly have a low level of work with JIRA
The creator of the issues can be changed in database mysql or another easier way

Nic Brough Community Leader Oct 18, 2016

Argh, NO

  • You should not change the creator - there is no good reason for doing so, and you're destroying information that may be useful
  • You should never mess with a JIRA database, it's too easy to damage or destroy your installation

Could you please explain why you want to do this so we can guide you on using it properly?

Tell me where it is and how to change these settings in mysql? I can not understand how to work in the database

Nic Brough Community Leader Oct 20, 2016

Don't touch the database, you will almost certainly get it wrong and damage or destroy your system.

Again, please explain why you are trying to destroy perfectly good information, and we may be able to help you do the right thing.


It demands leadership, the creators have issues that are not the people who work with these projects and tasks.

Is it possible to make through the Script Runner, or other plug-ins?

Nic Brough Community Leader Oct 21, 2016

The creator is the person who enters the issue, so you are looking at botching completely the wrong thing.  Ignore creator, it's correct, it's valid and not important to you.

You need to be looking at the reporter and the assignee

I have a similar situation where I would like to change the issue creator.  In my situation I want a logged in user to be able to submit an improvement suggestion anonymously.  I can set the reporter to anonymous, but I cannot change the creator field, which continues to show up in the issue history tab (i.e. "username created issue - just now").  Is it possible to do in script runner or another plugin?  If not could I at least suppress the user name from the change history view on the history tab?  I have anonymous issue creation enabled, so they could log out and create the issue, but I would like to make it as easy as possible for them and not require them to log out.

My situation is, that our user creates an Accident Report for HR. Thats fine.

This issue will clones and link (groovy) to the security department without fields like name and reporter for privacy reasons. I can null the reporter but the creator is the user wo creates the initial accident report. I don't won't to have these information in the cloned task.


Here is a situation..

Creator has left the company and dont want to see that name(identity) listed as creator on the tickets. Its approporiate to shift responsibility to another staff member re "creator".. This is part of removing vestiges of former staff member from process.

To get around this, am deleting tickets and starting brand new ones with same information.. not very pretty.

Please see my posts regarding the Creator attribute and Jira Service Desk (cloud):

If one knows how databases and the Jira application work, of course one can update with SQL.  @Nic Brough, that is just silliness.

If you use the Jira Importers Plugin (JIM) to import issues, the user logged in (the one who uses the plugin to import) will be set as the "creator" of every single issue. It seems one can't do anything about that. I think that would be really a case where the ability to change the "creator" could be useful.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Jira Core

How to manage many similar workflows?

I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...

953 views 7 0
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you