when exporting data from JIRA ( via Excel all fields), I'd like to have the timestamp information added for the first transition change. e.g.
- transition to "in progress" for incidents
- transition to "Clarification"
Is this possible?
What you need to do is to add a custom field of type Date or Date Time and then set this field using a workflow post function "set custom field value" with the current timestamp at the desired transtion.
You can do it using:
After this is setup, you can add the custom field to the exported fields
I'm John Allspaw, co-founder of Adaptive Capacity Labs, where we help teams use their incidents to learn and improve. We bring research-driven methods and approaches to drive effective inciden...
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