What options do we have in viewing documents without having to download them and then open them?
I'm afraid that at this moment, it's not possible to preview MS Office documents (DOC,XLSX,DOCX...) when attached to an issue. We currently have a feature request suggesting the implementation of this feature:
In line with Atlassian's Feature Request Policy, I'd suggest you comment on this request with your specific use-case and watch it in order to hear about updates on the development cycle.
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