JIRA STARTUP FAILED -Cannot change ComponentManager status from NOT_STARTED to PLUGINSYSTEM_STARTED

I have recently installed JIRA trial version. when i try to start JIRA in my browser i am getting the following message

JIRA startup failed -  JIRA STARTUP FAILED -Cannot change ComponentManager status from NOT_STARTED to PLUGINSYSTEM_STARTED

Can someone help

2 answers

5 votes
Mirek Community Champion May 31, 2016

Did you tried to restart the server? If this did not help take a look at this KB:
https://confluence.atlassian.com/display/JIRAKB/Troubleshooting+JIRA+Startup+Failed+Error

It might help you troubleshoot your problem.

Agreed with Mirek!  Give the server another bounce and see if that resolves the issue.

Chris Fuller Atlassian Team May 31, 2016

During the startup, JIRA goes through several phases:

  • NOT_STARTED
  • CONTAINER_INITIALISED
  • PLUGINSYSTEM_STARTED
  • COMPONENTS_REGISTERED
  • STARTED

The code that keep track of what state JIRA has reached very strictly enforces that it can only either move forward one or reset all the way to NOT_STARTED.  The error message indicates that somehow it tried to completely skip the CONTAINER_INITIALISED step.

That's very, very weird, as initializing the plugin system requires the Pico container to have been created, and that's what CONTAINER_INITIALISED means.  I have never seen this happen and I don't see any obvious way for the code to do that.  Restarting seems worth a try.  Otherwise, I would go digging through atlassian-jira.log to see if there is an exception trace in there that might explain this.

 

Try restarting the service with name  "Atlassian JIRA", it will take about a minute to restart and then try accessing your JIRA URL.

This worked for me! 

Thank you. It also works for me.

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