Your goal is for the webapp to create JIRA issues. I imagine the processing in here is that your users are using a browser to do things in your webapp, and at some point, they do something that leads to "hey, raise an issue" (I'm assuming you want that automated, not just taking them to a JIRA page outside the webapp)
You have two options here:
I'm John Allspaw, co-founder of Adaptive Capacity Labs, where we help teams use their incidents to learn and improve. We bring research-driven methods and approaches to drive effective inciden...
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