JIRA Datacenter "connection timed out"

Hi all,

I have trouble setting up JIRA in Datacenter mode on AWS cloud.

 

This is the error I got on the node that does not start (the other node is correctly starting with the licence and it connects correctly to the NFS & DB). Both are on AWS, on the same region, and on the same "Security Group".

Node 1 :

  • nfs server
  • mysql server
  • JIRA node 1
  • nfs mountpoint

Node 2 :

  • mount point to nfs on node 1
  • uses MySQL on node 1
  • JIRA node 2

 

Without datacenter, no issue.

With datacenter, JIRA Node 1 does not manage to start and shows the following error in atlassian-jira.log .
I'm not sure what is wrong in my settings, or which component is failing with the "Connection timed out"...

 

Thanks in advance for your help,

C/MH

2016-03-17 16:49:30,833 Caesium-1-4 ERROR ServiceRunner     [n.s.ehcache.distribution.RMISynchronousCacheReplicator] Exception on replication of putNotification. Connection refused to host: <IP node 2>; nested exception is: 
        java.net.ConnectException: Connection timed out. Continuing...
java.rmi.ConnectException: Connection refused to host: <IP node 2>; nested exception is: 
    java.net.ConnectException: Connection timed out
    at sun.rmi.transport.tcp.TCPEndpoint.newSocket(TCPEndpoint.java:619)
    at sun.rmi.transport.tcp.TCPChannel.createConnection(TCPChannel.java:216)
    at sun.rmi.transport.tcp.TCPChannel.newConnection(TCPChannel.java:202)
    at sun.rmi.server.UnicastRef.invoke(UnicastRef.java:130)
    at net.sf.ehcache.distribution.RMICachePeer_Stub.put(Unknown Source)
    at net.sf.ehcache.distribution.RMISynchronousCacheReplicator.replicatePutNotification(RMISynchronousCacheReplicator.java:149)
    at net.sf.ehcache.distribution.RMISynchronousCacheReplicator.notifyElementUpdated(RMISynchronousCacheReplicator.java:187)
    at net.sf.ehcache.event.RegisteredEventListeners.internalNotifyElementUpdated(RegisteredEventListeners.java:216)
    at net.sf.ehcache.event.RegisteredEventListeners.notifyElementUpdated(RegisteredEventListeners.java:194)
    at net.sf.ehcache.Cache.notifyPutInternalListeners(Cache.java:1530)
    at net.sf.ehcache.Cache.putInternal(Cache.java:1502)
    at net.sf.ehcache.Cache.put(Cache.java:1427)
    at net.sf.ehcache.Cache.put(Cache.java:1392)
    at com.atlassian.cache.ehcache.DelegatingCache.put(DelegatingCache.java:82)
    at com.atlassian.jira.plugins.healthcheck.service.HeartBeatService.propagateHeartBeat(HeartBeatService.java:89)
    at com.atlassian.jira.plugins.healthcheck.scheduler.impl.HealthCheckSchedulerImpl.runJob(HealthCheckSchedulerImpl.java:50)
    at com.atlassian.scheduler.core.JobLauncher.runJob(JobLauncher.java:153)
    at com.atlassian.scheduler.core.JobLauncher.launchAndBuildResponse(JobLauncher.java:118)
    at com.atlassian.scheduler.core.JobLauncher.launch(JobLauncher.java:97)
    at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.launchJob(CaesiumSchedulerService.java:401)
    at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeLocalJob(CaesiumSchedulerService.java:369)
    at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeQueuedJob(CaesiumSchedulerService.java:347)
    at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService$1.consume(CaesiumSchedulerService.java:255)
    at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService$1.consume(CaesiumSchedulerService.java:252)
    at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.executeJob(SchedulerQueueWorker.java:65)
    at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.executeNextJob(SchedulerQueueWorker.java:59)
    at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.run(SchedulerQueueWorker.java:34)
    at java.lang.Thread.run(Thread.java:745)
Caused by: java.net.ConnectException: Connection timed out
    at java.net.PlainSocketImpl.socketConnect(Native Method)
    at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:345)
    at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:206)
    at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:188)
    at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)
    at java.net.Socket.connect(Socket.java:538)
    at java.net.Socket.<init>(Socket.java:434)
    at java.net.Socket.<init>(Socket.java:211)
    at sun.rmi.transport.proxy.RMIDirectSocketFactory.createSocket(RMIDirectSocketFactory.java:40)
    at sun.rmi.transport.proxy.RMIMasterSocketFactory.createSocket(RMIMasterSocketFactory.java:148)
    at net.sf.ehcache.distribution.ConfigurableRMIClientSocketFactory.createSocket(ConfigurableRMIClientSocketFactory.java:71)
    at sun.rmi.transport.tcp.TCPEndpoint.newSocket(TCPEndpoint.java:613)
    ... 27 more

2 answers

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Chris Fuller Atlassian Team Apr 04, 2016

This looks like a firewall problem.  The Data Center nodes have to be able to communicate directly with each other RMI, which is a separate port from the ones you would previously have opened up.

Read this:

https://confluence.atlassian.com/jira/installing-jira-data-center-604274940.html#InstallingJIRADataCenter-Security

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i am having the same issue while setting up jira in AWS. can you please let me know how did u resolve?

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