JIRA Core upgrade to 7 from 6.x,It shows License error

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描述	时间	级别	异常
An error occurred performing JIRA upgrade

The data before the upgrade has been exported to /data/jira-core-7.1.6-data/export/jira_autoexport_20160519_151516.zip	2016-05-19 15:15:29	error	
Exception thrown during upgrade: JIRA migration failed. Please contact Atlassian Support at http://support.atlassian.com.
com.atlassian.jira.upgrade.tasks.role.MigrationFailedException: JIRA migration failed. Please contact Atlassian Support at http://support.atlassian.com.
	at com.atlassian.jira.upgrade.tasks.role.RenaissanceMigrationImpl.migrate(RenaissanceMigrationImpl.java:131)
	at com.atlassian.jira.upgrade.tasks.UpgradeTask_Build70100.doUpgrade(UpgradeTask_Build70100.java:54)
	at com.atlassian.jira.upgrade.UpgradeManagerImpl.doUpgradeTaskSuccess(UpgradeManagerImpl.java:718)
	at com.atlassian.jira.upgrade.UpgradeManagerImpl.runUpgradeTasks(UpgradeManagerImpl.java:609)
	at com.atlassian.jira.upgrade.UpgradeManagerImpl.doUpgrade(UpgradeManagerImpl.java:493)
	at com.atlassian.jira.upgrade.UpgradeManagerImpl.doUpgradeIfNeeded(UpgradeManagerImpl.java:435)
	at com.atlassian.jira.upgrade.UpgradeManagerImpl.doUpgradeIfNeededAndAllowed(UpgradeManagerImpl.java:379)
	at com.atlassian.jira.upgrade.UpgradeLauncher.checkIfUpgradeNeeded(UpgradeLauncher.java:90)
	at com.atlassian.jira.upgrade.UpgradeLauncher.start(UpgradeLauncher.java:47)
	at com.atlassian.jira.startup.ActiveServicesLauncher.start(ActiveServicesLauncher.java:49)
	at com.atlassian.jira.startup.DefaultJiraLauncher.lambda$postTenantArrived$4(DefaultJiraLauncher.java:180)
	at com.atlassian.jira.startup.DefaultJiraLauncher$$Lambda$240/1436189772.run(Unknown Source)
	at com.atlassian.jira.startup.DefaultInstantUpgradeManager$StatupTask.run(DefaultInstantUpgradeManager.java:113)
	at com.atlassian.jira.startup.DefaultInstantUpgradeManager.runTask(DefaultInstantUpgradeManager.java:46)
	at com.atlassian.jira.startup.DefaultInstantUpgradeManager.doNowOrWhenInstanceBecomesActive(DefaultInstantUpgradeManager.java:35)
	at com.atlassian.jira.startup.DefaultJiraLauncher.postTenantArrived(DefaultJiraLauncher.java:173)
	at com.atlassian.jira.startup.DefaultJiraLauncher.lambda$postDBActivated$3(DefaultJiraLauncher.java:161)
	at com.atlassian.jira.startup.DefaultJiraLauncher$$Lambda$239/2050920393.run(Unknown Source)
	at com.atlassian.jira.tenancy.DefaultTenantManager.doNowOrWhenTenantArrives(DefaultTenantManager.java:55)
	at com.atlassian.jira.startup.DefaultJiraLauncher.postDBActivated(DefaultJiraLauncher.java:158)
	at com.atlassian.jira.startup.DefaultJiraLauncher.lambda$postDbLaunch$2(DefaultJiraLauncher.java:147)
	at com.atlassian.jira.startup.DefaultJiraLauncher$$Lambda$32/1722794150.run(Unknown Source)
	at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrEnqueue(DatabaseConfigurationManagerImpl.java:298)
	at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrWhenDatabaseActivated(DatabaseConfigurationManagerImpl.java:194)
	at com.atlassian.jira.startup.DefaultJiraLauncher.postDbLaunch(DefaultJiraLauncher.java:137)
	at com.atlassian.jira.startup.DefaultJiraLauncher.lambda$start$0(DefaultJiraLauncher.java:103)
	at com.atlassian.jira.startup.DefaultJiraLauncher$$Lambda$3/429132071.run(Unknown Source)
	at com.atlassian.jira.util.devspeed.JiraDevSpeedTimer.run(JiraDevSpeedTimer.java:31)
	at com.atlassian.jira.startup.DefaultJiraLauncher.start(DefaultJiraLauncher.java:101)
	at com.atlassian.jira.startup.LauncherContextListener.initSlowStuff(LauncherContextListener.java:115)
	at com.atlassian.jira.startup.LauncherContextListener$$Lambda$1/914095453.run(Unknown Source)
	at java.lang.Thread.run(Thread.java:745)
Caused by: com.atlassian.jira.upgrade.tasks.role.MigrationFailedException: Unable to parse license: AAAA/g0ODAoPeNptj0FvgzAMhe/5FZF2DoKgV...
	at com.atlassian.jira.upgrade.tasks.role.License.(License.java:32)
	at com.atlassian.jira.upgrade.tasks.role.Jira6xServiceDeskLicenseProviderImpl$$Lambda$314/241051503.apply(Unknown Source)
	at com.atlassian.fugue.Option.map(Option.java:272)
	at com.atlassian.jira.upgrade.tasks.role.Jira6xServiceDeskLicenseProviderImpl.retrieveLicense(Jira6xServiceDeskLicenseProviderImpl.java:38)
	at com.atlassian.jira.upgrade.tasks.role.Jira6xServiceDeskLicenseProviderImpl$$Lambda$299/1004780078.get(Unknown Source)
	at com.google.common.base.Suppliers$MemoizingSupplier.get(Suppliers.java:125)
	at com.atlassian.jira.upgrade.tasks.role.Jira6xServiceDeskLicenseProviderImpl.serviceDeskLicense(Jira6xServiceDeskLicenseProviderImpl.java:30)
	at com.atlassian.jira.upgrade.tasks.role.MoveJira6xServiceDeskPermissions.migrate(MoveJira6xServiceDeskPermissions.java:52)
	at com.atlassian.jira.upgrade.tasks.role.RenaissanceMigrationImpl.executeTasksAndValidate(RenaissanceMigrationImpl.java:108)
	at com.atlassian.jira.upgrade.tasks.role.RenaissanceMigrationImpl.migrate(RenaissanceMigrationImpl.java:124)
	... 31 more
Caused by: com.atlassian.extras.common.LicenseException: Failed to verify the license.
	at com.atlassian.extras.decoder.v2.Version2LicenseDecoder.checkAndGetLicenseText(Version2LicenseDecoder.java:187)
	at com.atlassian.extras.decoder.v2.Version2LicenseDecoder.doDecode(Version2LicenseDecoder.java:125)
	at com.atlassian.extras.decoder.api.AbstractLicenseDecoder.decode(AbstractLicenseDecoder.java:15)
	at com.atlassian.extras.decoder.api.DelegatingLicenseDecoder.decode(DelegatingLicenseDecoder.java:44)
	at com.atlassian.extras.core.DefaultLicenseManager.decodeLicense(DefaultLicenseManager.java:77)
	at com.atlassian.extras.core.DefaultLicenseManager.getAtlassianLicense(DefaultLicenseManager.java:63)
	at com.atlassian.extras.core.DefaultLicenseManager.getLicense(DefaultLicenseManager.java:46)
	at com.atlassian.jira.license.LicenseDetailsFactoryImpl$JiraProductLicenseManager.getProductLicense(LicenseDetailsFactoryImpl.java:132)
	at com.atlassian.jira.upgrade.tasks.role.License.(License.java:29)
	... 40 more

1 answer

0 votes

You will need to tell us what the error is.

Please look at the new information about the issue.

It looks like your licence is broken somewhere.

Going back to the installation of 6, what does it say on the licence screen?  I'd like to see everything except the actual licence key (don't want to open it up for people to steal your licence)

 

Oh,OK,Thank you so much!!Could you please tell me if the license is broken ,what i should do to fix it?

Use a valid licence - go to your my.Atlassian account and copy and paste the whole block from there.

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