We currently use a custom field of type "Text Field (multi-line)" to add links to our internal systems which are related to the ticket. Is it possible to also format the input of a text field, e.g. by providing a script or regex, so that we can just enter an id and JIRA formats it as a link? E.g. "cms123" should be formatted as "http://our.cms.com/123".
There is a plugin for different formats of custom fields: https://marketplace.atlassian.com/plugins/pl.com.evercode.jira.jeasy-fields/server/overview
but it is only for JIRA server.
You can put your own masks for fields, set validation rules, rules for colouring fields content.
You are using JIRA Cloud so your options are limited.Try using a "URL" custom field.
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