Is it possible to force the resolution to be duplicate if the ticket is linked as a duplicate?

For example, I have ticket A and ticket B. I link A as a duplicate of B. Now, I want to close out A, because it's a duplicate. In my workflow, when I move to done, I already have a screen that appears with that prompts to select a resolution. BUT, is there a way to force that resolution (or default it) to be "duplicate" when the ticket is linked as a duplicate?

2 answers

1 vote

Hi Brian

You will have to use ScriptRunner and use a Post Function in the workflow transition to check the statuses of all linked issues of type "Duplicate". Note, there can be more than one linked issue. 

See https://scriptrunner.adaptavist.com/4.3.6/jira/recipes/workflow/postfunctions/set-issue-attributes.html

Bhushan

0 votes
Steven Behnke Community Champion Dec 13, 2016

Not out of the box, no. Are you interested in add-on solutions? You can accomplish this a few different ways with say, ScriptRunner for JIRA Server.

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