For example, I have ticket A and ticket B. I link A as a duplicate of B. Now, I want to close out A, because it's a duplicate. In my workflow, when I move to done, I already have a screen that appears with that prompts to select a resolution. BUT, is there a way to force that resolution (or default it) to be "duplicate" when the ticket is linked as a duplicate?
You will have to use ScriptRunner and use a Post Function in the workflow transition to check the statuses of all linked issues of type "Duplicate". Note, there can be more than one linked issue.
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