I have started at a new company that use Jira. I manage work from a big marketing department and my process is as follows:
(nothing too out of the ordinary)
Can the idea submission and triage be done in jira (without polluting the groomed backlog that the dev team work against)?
Can I get the Marketing team visibility on the full process at a high level (they only need to visibility at an epic level not story level) from Request list >prioritised candidates>Epics on Backlog>Epics in progress>Epics done and live (And the status of tickets that are dependent on other projects)
I am new to Jira and setting up workflows etc so the more detailed the explanation the better! Many thanks,
For your first question, yes, you can do the submission and triage in JIRA without hindering the dev team. Since the suggestions, once promoted to Top Candidate, become Epics, you should enter them directly as Epics in the dev project. To promote them, simply add a custom field called Promoted, like a checkbox perhaps.
Make sure your scrum board's filter only picks up Epics that are promoted.
project = yourProject AND (issueType != Epic OR issueType = Epic AND Promoted = Yes)
For visibility, I suggest giving your marketing users a Kanban board. If your Epics use a workflow that goes Triage > In Backlog > In Progress > Done > Live, it would be easy to view. For differentiating Promoted from Unpromoted issues, use JQL swimlane.
I won't go into details on how to create a workflow, how to create a custom field and how to configure an Agile board. That's easily available in the documentation.
Many thanks for taking the time to answer. I am struggling a bit with the filter.
I have added the custom filed to the Epics.
On the scrum board, I want to filter out all of the Epics that are not 'promoted' AND the stories that have been associated with them. Is that possible?
If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...
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