How will the users prefer the JIRA cloud instance when they are not ready to support customization via plugins?

Mahesh S Community Champion Jun 10, 2016

This is something general and not technical. As we know that the strength of JIRA from user community is the feasibility to do extensive customization. How will the users prefer the JIRA cloud instance when they are not ready to support non-Atlassian plugins?

Now this document seems that they are removing the currently supported ones as well. Is my understanding wrong? Is Atlassian planning to provide solutions via some other means like their own features?

3 answers

1 accepted

2 votes

You are correct.

First, as a managed service, Atlassian can only afford to support a limited range of functions.  They've chosen the add-ons they are willing to support carefully, and locked out the rest (especially ones that might allow users to create "interesting" breaks in the system). 

Note that you can still install add-ons.  Connect add-ons talk to the Cloud systems via interfaces that Atlassian can, and do support.  Atlassian are trying to remove the reliance on non-Connect add-ons and move as many functions into Connect add-ons as possible (or into JIRA Core)

If a user needs something that can't be done on Cloud, then they have to use Server.

There are alternatives to Atlassian cloud - other cloud offerings based on AWS, Google cloud or Rackspace or others which combine the benefits of both worlds - service like solution for the end user and all the Server add-ons.

Number of Atlassian experts provide such services or you can set it up yourself.

Peter T

True - remember that these are all "Server" installations - the 3rd parties are running Server version of Atlassian products for you.  So you gain the flexibility of Server, but lose Connect and the automatic updates to latest.

0 vote

Add-ons can be written for Atlassian Cloud by third parties; and many have been. They use the Atlassian Connect framework which you can find documented here:

Suggest an answer

Log in or Join to answer
Community showcase
Emilee Spencer
Published yesterday in Marketplace Apps

Marketplace Spotlight: DeepAffects

Hello Atlassian Community! My name is Emilee, and I’m a Product Marketing Manager for the Marketplace team. Starting with this post, I'm kicking off a monthly series of Spotlights to highlight Ma...

41 views 0 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot