I'd like to replace the Label field with a custom field, as we would like to use Labels to only specify which customer a given issue is related to. Is there a way to apply the Label Manager constraints to a custom field?
If I understand correctly, then yes. First you need to create a new Custom Field (Issues --> Fields --> Custom Fields --> Add Custom Fields). Select Field Type = Label Manager (make sure you're looking at All Field Types). Create the new Custom Field name/description. Then in your Label Manager (under Add-ons) configuration page, select the Custom Field (should show you the newly created Custom Field name here) and create the values you want to apply. You might still have to add the Custom Field to whatever Screens you use them as well. Hope that helps.
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