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How to set a due date

eiger3970 Apr 10, 2016

This question is in reference to Atlassian Documentation: Due Date Field is Missing

Hello, I have created several Business projects and some issues, however there is no option for setting dates?

I read about the permissions thingy, but I'm the administrator and the user already as edit rights.

8 answers

18 votes
Euclid D Souza Jun 21, 2018

Why is it this hard to set such a simple feature that hundreds of other project management apps can simply do?

Dakota Clark May 06, 2019

Jira in a nutshell

5 votes
Shenly Glenn Jun 17, 2018

I am having the same problem. I and a team mate have admin rights. We've set the permissions and we checked the due date box. It still isn't showing up. We've probably spent 1 whole person day trying to sort this out and still now luck. This is basic PM requirement. It's absolutely ridiculous that this is not naturally part of the app. 

Jim McNeely Jun 18, 2018

I concur. It's ridiculous that this is so difficult.

Like # people like this
Prakhar Jagariya Jul 11, 2018

i am also facing the same issue.

not able to figure out even after spending so much time on it

Like Mendy Ezagui likes this
Charles Prior Jul 15, 2018

I have been working on this for an hour, all my settings are correct as per above and I still cannot see a due date on issues. It's ridiculous that Issues don't have a due date by default and shouldn't be this hard. Can someone please provide further info / help? 

Like Mendy Ezagui likes this
Prakhar Jagariya Jul 16, 2018

Hello @Charles Prior , Even i faced the same issues and could not due date eventually.

Later i changed my template (which was agile earlier i changed to Scrum and Project management) and i could see the due date afterwards.

please try to create new project using the different template and check

Like test test likes this
Victor Demianenko Oct 25, 2018

Hello guys,
Just want to share how I solved this issue:

1. Administration > Issues >Screen Schemes

2. Open default scheme (in my case it's WEB: Scrum Default Screen Scheme)

3. Open default issue type (in my case it's Default)

4. Open default issue operation (in my case it's WEB: Scrum Default Issue Screen)

5. Add Due Date field

Like # people like this
Getjan Lammers Dec 05, 2018

That is fine, though a long way around....thanks @Victor Demianenko

Mendy Ezagui Feb 03, 2019

Thanks @Victor Demianenko... WOW. Again, these guys found the way to make it impossible to figure out. 

Hello product team:

As a user, I want to be able to easily add/modify fields on my layout so I can do my job easily. 
Acceptance criteria: when on the layout of a JIRA item, if I'm an admin user, add the little gear icon to edit layout and permissions. 

I finally added the Date field, and I find the filter is set to only INCLUDE!!! 

Screen Shot 2019-02-03 at 5.20.57 PM.png

Can anyone recommend a more user-friendly alternative?!  

3 votes

Hi,

Your user will need Schedule Issue permission as well. This drives who can set the Due Date field.

Also make sure the Due Date field is on the screen used for creating, editing or viewing the issues.

Tibor

1 vote
eiger3970 Apr 16, 2016

Thanks. What is the path to adjust these settings? I would have expected these settings to be default.

Open the project's administration page, go to Permissions and check Schedule Issue. You will see who is assigned to this permission. It may be empty or set to some default project roles your users are not member of.

eiger3970 Apr 17, 2016

Thank you.

I navigated to JIRA 7.1.2 > Administration > System > SECURITY > Global permissions > nothing there about scheduling or setting due dates?

eiger3970 Apr 18, 2016

Yes, I read your link about permissions. The permissions all look default and allow Copy and Edit.

I can't find Schedule or Schedule Issues?

I navigate to JIRA 7.1.2 > Administration > Issues > I see nothing about Schedule?

well, let me explain again:

  • Administration > Issues > Permission Schemes
  • Open one of the permisison schemes
  • Scroll down and find the permission "Schedule Issues"
  • Make sure it is configured properly for your project
  • Also make sure the Due Date field is on the screens your project uses: 
  • Administration > Issues > Screens
  • Finally make sure the field is not hidden: 
  • Administration > Issues > Field Configurations, open the field config used by your project and check if the due date is not hidden.

 

eiger3970 Apr 22, 2016

Okay thanks, I checked all of those clear paths.

All seems good in the settings. I guess I'm using JIRA wrong somehow.

I ended up using BigPicture which had due dates and a nice Gantt chart.

However upon reboot, only Portfolio for JIRA is in the top navigation bar. So, back to square one, figuring out how to make a similar style Gantt chart in Portfolio for Jira.

I guess something like listing x amount of issues, then dragging these issues into a sprint perhaps?

I have monthly recurring tasks to complete.

Kirsten Manica Dec 15, 2016

I am working through this need, also. I have made sure that the permissions are correct and that the due dates are enabled in my configurations of fields, yet I don't see the field on the front screen of my issue..

MoroSystems Support Jul 27, 2017

The due date field must be located in the configuration of the relevant screens for the project. It must be in the View screen and either Create or Edit screen.

Kirsten Manica Jul 28, 2017

Thank you!

Eric Barnes Mar 05, 2018

I have been working through this for a while.  From my perspective, setting due dates for this purpose is overly complicated.  It should not be this hard.

Jim McNeely May 30, 2018

I agree with Eric Barnes. Ridiculous.

Prakhar Jagariya Aug 01, 2018

Hello Guys,

please try to change the template of JIRA to something else from what you are using right now.

May be the settings which you are doing right now is not for your current template.

Adi Ray Aug 10, 2018

This is so hard 

Adi Ray Aug 10, 2018

How about simple screen shots step by step. I cannot add "Satisfaction date"

1 vote
Claudia Mendoza Jun 14, 2018 • edited

I am trying to do the same, and Due Date is actually on the View Screen field list. However, I don't see it unless I click "Edit". 

Does anyone know a way to quickly add a task and include a Due Date?

1 vote
Pablo Leone Nov 29, 2018

It's funny... I can add a due date field to a screen and associate the screen to a transition, but I can't set a due date when creating the task. I've walk through all possible screens and nothing...

We're all skilled people, we know scrum, we know development and how to use the internet and even a computer, but we struggle to use Jira! 

I would suggest firing the manager that's behind the Jira UI and UX..hire someone else, you'll do all a favor!

0 votes
Nguyễn Vĩnh Nam Aug 27, 2018 • edited

I don't understand, 2 years ago everyone can created task so easy. Today my team went back to use Atlas, the app walked me through til that point I struggled to create one simple task. There was no due-date field, and when I clicked Create, it asked me to set due-date. How? 

0 votes
Elie Lloyd I'm New Here Apr 09, 2019

any news about this please? Due Date field for tasks?

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