How to get machine information while using JIRA

Hi,

When we log a defect or bug in any Test Management tool, we should have an option to get machine configuration information like OS, Browser type, Browser version, memory etc. So that tester can attache these information in the defect and developer can easily identify with what configuration test case was executed. I have used such thing in Microsoft Test Manager(MTM). Can you please let me know how can we do that in JIRA?

1 answer

1 accepted

0 votes

You're going to need something that can read that information and send it to JIRA.

There's a significant difference between MTM and JIRA.  JIRA is a web-application which does not have a client (most of its users will use a browser).  MTM has a client which lives on the user's machine, and when it raises things, it has access to the machine to gather information to send over.

The only information a browser sends to JIRA is browser information.  You could write something to extract that from incoming requests, but it will only contain browser strings (which can be faked - I regularly bypass idiotic web-designers who say "IE only" by having a proper browser lie to their shoddy code.  Most people won't do that)

So, a couple of simple questions:

Is the browser string from a client good enough?

If not, then would you consider coding a client to install on the user's machines which could grab what you need?

Hi Nic,

Thanks for reply. I completely understood the difference and agree with you.

For me, the browser string would be enough. Please let me know how can we do that.

I think you'll need to inject some javascript to catch it from the incoming session and post it into the fields.

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Thursday in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

663 views 4 15
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot