I don't know how create auto assignment to previous assignee using custom field and post function when I change issue status (or dragging it to other status column on the board). Here, at this community a read other comments, but there is still no clear understanding except "create custom field" and use post function.
Can somebody explain me how to do that in detail? Like "chose that menu, click certain button, then go to some settings etc"? I can use post function to assign next assignee, but don't know how to assign previous.
Thanks in advance for help.
do you have the "Jira Misc Workflow Extension" or the "Suite Utilities for Jira" app? You need a post function to copy a value from a custom field to the assignee field. That is not working out of the box.
If you have one of these, I can give you a step-by-step solution.
Not as far as I know. You have to put the actual user in a custom field, every time you make a transition in our workflow. That's ok with Jira out-of-the-box.
But for copying the user from the custom field to the assignee field, there is no function in Jira.
So here is what you have to do:
And now to the workflow:
But, if you have the Jira Misc Workflow Extensions, there is another postfunction that is much easier to use: "Assign to last role member" - you can assign the issue automatically to the role member, who had the issue assigned before. With that postfunction, you don't even need a custom field! I haven't tested that function up to now, but I think, this is exactly what you need.
I'm John Allspaw, co-founder of Adaptive Capacity Labs, where we help teams use their incidents to learn and improve. We bring research-driven methods and approaches to drive effective inciden...
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