How to create a bug and assign a bug?

Hi,

I have two Projects i.e. Project A and Project B. I need to create a bug from A and assign that bug to the Project B since the issue is releated to Project B or the bug of Project A should be created in Project B when a ceratain field such as COMPONENT field contain a value related to project B.

 I do not have access to project B So I cannot open directly in project B. Once a bug is created that bug is reported in Project A and should be Reported in project B too. 

I could have created a bug in Project A and in the Assignee field I could mention the ServiceID of Project B by which Users of Project B get email notification but doig so would not create a bug in Project B. User in project B will only get email notification.

Please advice.

2 answers

Hi

If I have understood you correctly, you'd like members of the Project A be able to create bugs in Project B without giving them access to Project B?

Have you though about achieving this with an Issue Collector?
https://confluence.atlassian.com/adminjiraserver071/using-the-issue-collector-802592637.html

The administrator could set one up for Project B and all members of Project A would be able to report issues.

If you are using Confluence as well, you could embed the Issue Collector into your team's wiki page. 

@Jakub Pierzchała, Thanks for information.

Yes, you are correct.

I went through the link and documentation but could not find a ssolution of steps # 3 which is liste below. FYI.. I am not a core JIRA Admin, I am just a project Admin. My JIRA Core Admin do not have the solution of my request so i opened up a question.

Does JIRA Core Admin need to enable the Issue Collector 1st in the JIRA environemnt? so that I as a Project Admin can configure on my project?

 

Please advice.

 

Thanks in Advance.

 

To access all issue collectors configured in JIRA:

  1.       Choose         > System.     
  2. Select Issue Collectors to open the Issue Collectors page, which shows a list of all existing issue collectors in your JIRA system.
  3. Click the name of a project to access a more detailed list of issue collectors belonging to that project or click the name of an issue collector to access detailed information about it. On the issue collector page (containing detailed information), you can access:
    • An activity graph, showing the number of issues created via this issue collector (Y-axis) on a daily basis (X-axis).
    • A list of recent issues in reverse chronological order, which have been created via this issue collector.

 

Yes, your JIRA Core Admin needs to enable the Issue Collector and provide you with the code to embed.

Once this is done you can place the collector anywhere you want

@Jakub Pierzchała, Thanks again.

I will let my JIRA Core Admin know this and I will keep you posted.

 

Regards,

Upendra

Suggest an answer

Log in or Sign up to answer
Community showcase
Asked Thursday in Jira Ops

I'm John Allspaw, Ask Me Anything about incident analysis and postmortems

I'm John Allspaw, co-founder of   Adaptive Capacity Labs, where we help teams use their incidents to learn and improve. We bring research-driven methods and approaches to drive effective inciden...

4,716 views 20 14
View question

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you