We have a requirement to allow certain groups of users to edit closed tickets. This can currently be done be administrators only. We have turned off the general editable functionality for closed tickets as we do not want external clients to have this ability. Is there a way to allow specified internal users to edit closed tickets without allowing all users?
Yes, you can set properties that say stuff like "not editable, except by group X" (same place you found the general "issue editable" flag)
The obvious example is in the doc, as you'd expect -
jira.permission.edit.group=jira-administrators limits edit to just administrators.
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
A picture tells a thousand words. And agility boards have just released their latest feature: cover images on issues – so now your board can tell a story at first glance. Upload attachmen...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs