We have a requirement to allow certain groups of users to edit closed tickets. This can currently be done be administrators only. We have turned off the general editable functionality for closed tickets as we do not want external clients to have this ability. Is there a way to allow specified internal users to edit closed tickets without allowing all users?
Yes, you can set properties that say stuff like "not editable, except by group X" (same place you found the general "issue editable" flag)
The obvious example is in the doc, as you'd expect -
jira.permission.edit.group=jira-administrators limits edit to just administrators.
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