How to configure base DN when having many OUs

I have 5 Organizational Units from which I need to dwnload users and groups


To download users from these 5 OUs, i created 5 connections as below:






Users were downloaded successfully

Now I need to download related groups (group1, group2 and group3).

The issue here is that groups cannot have many OUs so they will have OU=OU1 or OU=OU2 or OU=OU3 or OU=OU4 or OU=OU5 to have users from the 5 OUs assigned to the 3 groups.

in this case, only users belonging to the configured OU within the group will be assigned to the downloaded group (group1, group2, or group3)

If they have only one OU as the RDN is unique in LDAP, they will not be able to download users from the 5 OUs

Is there a solution to get all users assigned to the 3 groups downloded and assigned to the users logged from the 5 OUs?


2 answers

0 vote

Hi Ghazi,

Let's supose these are your LDAP locations to the users:

And these are the LDAP locations to your groups:

Your LDAP Base DN should be the common part ot all locations, complemented to the specific location for users and groups:

Base DN: DC=company,DC=com
Additional User DN: DC=intern
Additional Group DN: DC=groups

If you want to filter specific users dependin on their groups you can create a filter(User Object Filter) for that.
More information about filters can be found at:

Another useful link:

Hi Daniel,


Thanks for your quick reply.

I tried with Base DN equals to only DC values but it didn't worked (not able to login with ldap)

so the base DN should necessarily contain OU values as if if I put a filter without OU, I can never login.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Bridget Sauer
Published Thursday in Marketplace Apps

Calling all developers––You're invited to Atlas Camp 2018

 Atlas Camp   is our developer event which will take place in Barcelona, Spain  from the 6th -7th of   September . This is a great opportunity to meet other developers and get n...

86 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you