How to calculate ticket age with script runner


We have purchase Script Runner Addon and we would like to have an Age column using Scripted field.

Currently we are using the script below but the returned format is long  (e.g. 25w 3d 14h 9m) and we would like to have it in days only.

Can you please assist how to tweak the script in order to gain this result ?

import com.atlassian.core.util.DateUtils
DateUtils.getDurationString(((new Date().getTime() - issue.getCreated().time) / 1000) as Long)

2 answers

1 accepted

3 votes
import org.joda.time.Days
import org.joda.time.LocalDate

int days = Days.daysBetween(LocalDate.fromDateFields(issue.getCreated()), LocalDate.fromDateFields(new Date())).getDays()

but calculated field are not good for temporal data - the value is only reindexed when the issue is updated, which means you can't query on them properly.

Indeed, part of the tickets are showing incorrect value which being changed any search on the filter.

Do you have other recommendation ?

Depends what you want it for. If you want to query on it you can write a JQL function. If reporting maybe a dashboard gadget. Why is such a field useful?

For Dashboard usage, we would like to point days back


0 vote

I think you could simply drop the whole getDurationString and just round it up

round ( ( new Date().getTime() - issue.getCreated().time) / 86400000 )

(86400000 = number of milliseconds in a day)

Thanks Nic, The problem that I had is after a week it started to show incorrect value of certain tickets.

Incorrect how?  Random numbers, or not changing when you update the issues?

Random, the value was supposed to be 11 and it was changing all the time 4,6,5,7.

Once I took once of the tickets and used it on the preview on the scripted Field form it calculated the right value.

However, when I got back to JIRA filter it was again random.

I changed the script to the one  @Jamie Echlin [Adaptavist] provided and it fixed the value for all (I think it just refreshed all the values not that the logic on your script is incorrect)

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