We have a service desk which takes in issues that may be moved to another project after triage. I was curious how the graph will represent those moved issues in its metrics? Will it NOT register in both the created and resolved count? or will it show in the created count, while not the resolved count?
I would set the Created vs Resolved Gadget to use a filter instead of a project:
project = "Project A" OR (project = "Project B" AND Labels = "Project A")
Whenever you need to move an issue from project A to project B, edit it to add a label named "Project A" before moving it.
That way you will keep track of the issues created on project A that had been moved to project B.
Hope it helps.
I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...
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