How do I set up an internet URL to access JIRA if I am hosting my own sever on a VM?

I have recieved a few student licenses for my group project. I am using my own server and not the cloud.

I am currently using remote desktop to remote into a virtual machine to act as the storage server. 

I downloaded and installed JIRA Core on that virtual machine.

Everytime I add my friends as users. In the email they recieve their website link always starts with http://localhost:8080 and when they click it the page is not found.

I am trying to set up an online URL that everyone can access from their own web browsers at home i.e. 

p.s. I am very new to software/networking/servers so please use simple english. 

1 answer

Change the base URL of your JIRA instance to the public ip that your vm gets from ISP

Your VM must be connected to internet. ( you may check Ethernet adaptor setting in VM ), meaning your vm must have public ip.

I know my VM has internet because I used the internet to download the installer.

How do I find my IP on the VM?

Do I just copy-paste the sequence of numbers into the Base URL, or is it something like http://123.456.789

image2017-2-16 21:38:17.png

I'm not sure if that idea works

Base URL should be like


what is the output of the command ipconfig /all ( for windows ) and ifconfig ( for Linux ). With this output I can tell which ip you need to use.

But if you are using a router and don't have direct connection to the VM, then you may need to do some ip forwarding on the host in which VM is installed.

image2017-2-16 21:57:47.png should be the correct base url, provided your JIRA instance is running on port 80.

hmm it seems to be slightly better but the connection times out

image2017-2-16 22:25:30.png

image2017-2-16 22:25:45.png

Now your VM's firewall needs to be checked. To verify it disable the firewall on the VM completely and try to access the base URL you set from the host computer.

If that works, then enable the firewall again and allow the connection to VM on port 80 in VM's firewall 

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Oct 09, 2018 in Jira Core

How to manage many similar workflows?

I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...

391 views 6 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you