How do I automate the due date?

Since SLAs do not carry over to projects outside of Service Desk I would like to utilize the Due Date field. How can I automate this to match my Service Desk SLA?

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Ignacio Pulgar Community Champion Mar 31, 2016

Cannot be done without help of a plugin.

For JIRA Server, you can probably have SLA functionality on a non-Service-Desk project through the use of a plugin (ie: SLAdiatorTime to SLA and Days Elapsed Plugin). Maybe ScriptRunner for JIRA enables a workaround based on the Due Date or any other Date Custom Field.

For JIRA Cloud, I don't know of any addons that might help you.

Both for JIRA Cloud & Server, you can develop your own solution, based on REST calls to the API.

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