How do I add the resolution screen and only have it show up either the close or edit but not create issue screen?

So I have tried to add the resolution field to the edit screen but it still shows up on the create screen. A resolution should only exist if someone is trying to close a bug. Not a task or a sub-task and definitely not on a create task/sub-task

2 answers

2 votes

Go to the Issues section of the administration panel and click on "Screens". Create a new screen called "Resolution Screen". Add to it the fields you want (including resolution). This new screen will be placed on the transitions going into the status "Closed".

You'll have to find the workflow that is in use by your project. Go to the project in question and click on "Project Administration" and then look under the workflow section. Find the workflow that you want to use for issue type bug and make a copy of it. You'll have to edit this copy to show the new "Resolution Screen" you created. Find the transitions that move into the Status closed and associate the "Resolution Screen" with them. 

Last you'll need to set this copy to work with just the issue type bug.

 

Hope this helps!

Kian 

 

Hi Bernard

You need to create a  screen which is only associated with the transitions where a user is trying to close the bug and not change the default screen which is used already for other operations. 

This page https://confluence.atlassian.com/jira/configuring-workflow-185729632.html introduces many of the concepts related to workflows and what you can change.

Regards

Phill

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