Management needs to know how long a given set of tickets reside in certain states.
Say for example, how long tickets were in Open before they transitioned to... wherever. Is there any way to generate such a report? It cannot be something that's limited to a fixed time period (-2w, etc)
If this can't be done out of the box, what add on would be useful?
I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...
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