This question is in reference to Atlassian Documentation: Importing data from CSV
How can I define Issue ID and Parent ID before CSV import procedure to avoid cases with duplicating of issues?
I mean case when you are trying to upload issue with Issue Id which already exists in JIRA.
No, sorry, I think you're misunderstanding what the importer will do.
Let's say that the important fields in here are
If a record has no issue-id or parent-id, the importer has no information about existing data, so it will try to create a new record
If a record has an issue-id, then the importer will check to see if it can find that ID in the target system. If it can, then the data must be an update of fields. If it can not, then it has no information and has to assume this is a new issue
If a record has a parent-id, then the system will do the same as above, but working on the assumption that the data is for a sub-task instead
Thank you, Nic.
So if I would like to import several tasks with sub-tasks inside and I would like to avoid case when existed data will be updated because of existed Issue Id will be defined in CSV file. How can I proceed with this? I have to enter Issue ID and Parent ID to CSV file for link between sub-tasks and parent tasks. But I don't know whether entered Issue ID is unique.
I've already read that topic.
Thank you for your help, Nic.
Probably I am not accurate with my questions.
I am trying to import new Task(with sub-tasks) from CSV to existed JIRA Project.
So what Issue ID and Parent ID should I enter to CSV file?
Can I verify somehow which Issue ID and Parent ID are already used?
I didnt understand the reply of Nic.
I think I am having the same issue.
I upload issues with ID 1,2,3 on Sprint 1
then I wanted to add sprint 2 still using bulk upload. How would i know i have to start with ID 4,5,6 and not go back to 1,2,3?
I tried uploading 1,2,3 with the intention of not updating old tasks but to create new ones. but it failed because it said it already exists.
Because i knew the last used id was 3, i knew i had to use 4,5,6. But if someone in our team had to upload, how will they know this?
And i needed to specify the id because i had to define sub tasks.
I have the same issue as Denise I think. Let's say I have sprint 1 with 3 user stories. In my CSV I enter Issue IDs 1, 2, and 3.
The documentation here mentions the Issue ID must be unique and sequential. It mentions nothing about being unique to the entire project, and I think a lot of users are interpreting that line as "unique to the particular CSV".
When sprint 2 rolls around, I have 3 more stories. Based on Denise's and my own logic, it would make sense that this new CSV for sprint 2 can also use Issue IDs 1, 2, and 3 for the 3 new stories and they will be created as new stories in JIRA, not update the last sprint's stories. I think what you're trying to say though is that Issue ID is stored in JIRA, so the first sprint's stories will always have the Issue IDs of 1, 2, and 3. For Sprint 2's stories, we must use Issue IDs 4, 5, and 6.
This is not clear in the documentation and has caused a lot of headaches. Because JIRA stores that ID, the user must remember what ID was the last one used or come up with a random number each time, right? It would make much more sense to me if the ID was only temporary for linking during the individual CSV import.
Would this solution work? If I appended the current date to the beginning of the ID, then made them sequential, I doubt I'd ever repeat them. IE if I had to import a story I would make the Issue ID "051520181", then the next would be "051520182", and so on.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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