It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Has there been a change to reporting within Jira?

We are running multiple projects within JIRA and have noticed recently that the reporting views for the projects differ. All are running on the same permissions schema and as site administrator this seems to be a recent change. Have there been any changes to reporting within JIRA  recently or does anyone know what might be causing this please as we need a consistent reporting mechanism. See pictures below:

Reporting view for one project, which we want across all projects

Screen Shot 2016-10-19 at 13.55.30.png

 

Reporting view for all other projects which we don't want.

Screen Shot 2016-10-19 at 13.55.05.png

 

Hope someone can help

 

Cheers

 

Phil

3 answers

1 accepted

0 votes
Answer accepted

Above the backlog icon on the left hand menu navigation there are three dots which I clicked on and selected create a board. I then selected Create a Scrum Board, named it and then all reporting functionality was back again.

Very strange as this was previously in place and those with admin rights hadn't made changes, but that has resolved it. 

 

Thanks Mahesh and Nic for your support

Nic Brough Community Leader Oct 19, 2016

Ah, I had the right idea, that it was to do with Software, but looked at the totally wrong flag.

I suspect what happened was someone changed a board filter so that it no longer included your project, or just deleted the last board that referenced it.  Without a board, there's no sprints etc, so the reports that vanished were no longer valid.  Creating a new board fixes that!

Please make sure that you have sprints in the other project as well.

0 votes
Nic Brough Community Leader Oct 19, 2016

I suspect this is down to the project type, rather than the users.  Go to the list of projects and have a look at the type column - I think it'll have have a mix of Business, Software and Service Desk, and I think you'll find the project with the top display is a Software one, and the other project is not.

Hi Nic, my instinct was that it might be that, but double checked and all are software. 

very strange.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Jira Core

How to manage many similar workflows?

I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...

1,099 views 7 0
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you