Imagine that we have list of department values which is held by custom field.
When the user selects one of the value from that list, at the end of issue creation process, it must send notification to the group.
Custom Field A: A1,A2,A3
Custom Field B:email@example.com,firstname.lastname@example.org,email@example.com
When the user selects A1, sends notification to the mail group firstname.lastname@example.org according to the value based on custom field B.
Maybe there is another way to solve this problem?
Thanks in advance,
Hello @Ercan Canlier
My Suggestion will to use "Cascading select list" as it will be easy for the user to see the department names mapped to the respective emails. and then use Script Runner plugin to send the custom email using the built-in post function.
Hello @Tarun Sapra and @Ravi Sagar [Author - Mastering JIRA 7]
Thanks for the information and your interest. AFAIK script runner is not free. What do you exactly mean mapping department names to emails? We dont want to write emails as list of values. Is it possible to write A as label value and email@example.com as the real value? Sorry i didnt get how to implement it.
I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs