Yes, but you need code.
You'll need to find or write a "listener" that can pick up "issue commented", examine the issue to see what status it is in, and hence which transition to use, and then execute that transition.
There is one in the JIRA Toolkit add-on which might work for you (it's original intention was "reopen an issue when a user comments on a closed one", but it's a lot more flexible and works for any status)
I tried this plugin and I can execute workflow transition when someone add a comment.
The problem is that if someone add a comment always try to execute the transition, and if the issue is in a state without this transition an even log error appears like
"It seems that you have tried to perform a workflow operation (XX) that is not valid for the current state of this issue (TEST-63). The likely cause is that somebody has changed the issue recently, please look at the issue history for details."
I don't find how to set the state on the rule condition.
Yes try toolkit, it will probably be easier. I think you might be able to achieve what you need to Automation plugin too but I think it would mean adding JQL to the automation condition to filter out the issues that are in statuses where the transition is not valid.
Atlas Camp is our developer event which will take place in Barcelona, Spain from the 6th -7th of September . This is a great opportunity to meet other developers and get n...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG