This question is in reference to Atlassian Documentation: Configuring a board
This message was given on the planning board when I tried to create a new issue. Previously you can quickly enter the title of new issues on the board and fill in the detail later. Now it is showing the full create issue lightbox.
The only thing changed recently was the filter used for the board. The help link didn't provide an answer to this particular problem.
I think this message can be misleading sometimes - it's not really the board that triggers it, more the underlying JIRA configuration.
The obvious question is "what change did you make to the filter"? My guess is that it now includes a project or issue type that has some configuration that the quick-create can't handle (such as a mandatory custom field that the board isn't aware of).
Thanks for super fast response!
The filter is now: project = Xxxx AND ("Epic Link" != Xx-714 OR issuetype = Epic OR "Epic Link" is EMPTY) ORDER BY Rank ASC
I'm trying to run two boards, one related to a particular epic and another (this one) that is for everything else. I don't really want to have two projects but these boards have different sprint cycles.
Ah-ha, that's not quite what I expected, but I think I know the answer - the message also gets popped up when your board filter excludes all projects and issue types available. I think the combination of your "epic link !=" or "epic link is empty" may be pushing it into that state.
Could you try that filter in the issue navigator and see if it returns anything?
If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...
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