Does Atlassian take automated backups of cloud based instances?

I came across this article (https://confluence.atlassian.com/jirakb/how-to-automate-backups-for-jira-cloud-applications-779160659.html) on automating backups for JIRA cloud applications.

Does this mean if a client hasn't setup an automated backup routine using the instructions provided here that no backups are being taken?

I'm assuming that the information provided here is so that clients can take their own automated backups and that Atlassian are taking backups automatically in the background with cloud based instances so that in the case of some sort catastrophic infrastructure failure on Atlassian's end they can restore clients back to where they were.

However the article here doesn't make any mention of this occurring and obviously allot of critical data ends up getting stored in JIRA (and confluence etc), so thought I'd better make sure that my assumptions are correct and that Atlassian have our backs as it were for the cloud.

1 answer

1 accepted

1 votes

Your assumption is correct - Atlassian take backups which have nothing to do with the availability of your data.  It's mostly aimed ad disaster recovery, as you suspect.

https://confluence.atlassian.com/cloud/data-storage-faq-744721620.html#DatastorageFAQ-Howoftenisdatabackedup has a bit more.

Thanks Nic much appreciated.

No problem, although I should say that that's the limit of my knowledge on the internal backup stuff Atlassian do - if you have more questions about Cloud backups, I'd have resorted to suggesting popping a question over to https://support.atlassian.com for an official answer!

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Thursday in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

564 views 2 15
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot