Display 'Time in Status'

I am trying to make decisions on class of service from the board or issue view before digging in to the control chart. 

So far, I have added a custom 'Time in Status' field called 'StatusDuration' and administered it to display in 2 projects. I believe this is different than the '[CHART] Time in Status' that is referenced in time-in-status.

However, no StatusDuration is visible as part of the issues that I'm looking at. I have enabled the JIRA Charting Plugin mentioned in the thread above which shows "time in source status"  as part of a new tab called transitions, but that only aggregates the history and doesn't show how long it's been in the current status. 

Even if it's not available in JQL (which would be even better), I understood it to be available as it lets me associate it with screens: 

StatusDuration.png

 

5 answers

1 accepted

0 votes
Accepted answer

Hello, the "Time in Status" or "[CHART] Time in Status" fields are not editable and therefore will not appear on issue screens. The field just needs to be assigned to the appropriate issue screen(s) and are intended to provide data to the "Average Time in Status" gadget. We've checked this on a test instance and we have been able to get the "Average Time in Status" gadget working . We used "[CHART] Time in Status" in our tests. For more information on the gadget, please see - How to use Average Time in Status gadget. Custom Field type 'Time in Status' is only useful when used together with the JIRA charting plugin.

 

I'm having the same issue in my instance of JIRA Cloud.

  • Installed "Time in Status" field
  • Added field to all the screens where I'd like it to appear
  • No joy

I've tried:

  •  un/reinstalling
  • deleting the (CHART)Time in Status field that was reported to conflict with this field
  • RTFMing for a good four hours

Is anyone from JIRA reading these requests? Hope someone can help. Time in Status is of critical importance to our management strategy. 

Ugh, I thought I was doing something wrong. PLEASE HELP!

Really disappointing that the response to this issue is to remove the option, not actually make it work. 

There's no issue here, just a misunderstanding of what the field does.

Hi Nic, 

so is there a way to add a custom field "Time in status" to issue view screen?

Is it possible to do it using Adaptavist ScriptRunner?

A related issue. In our Jira cloud we no longer have the checkbox "Days in Column". Has this functionality been removed? 

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted 14 hours ago in Jira Service Desk

Looking for anyone who has switched from Zendesk to Jira Service Desk

Hi Community! The Jira Service Desk marketing team is looking for customers who have successfully switched from Zendesk to Jira Service Desk!   We’d love to hear your thoughts on the pros and ...

18 views 0 1
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you