Define a weekly on-call rotation

Anirudh Sridhar Rao April 4, 2016

Is there a way to define a weekly on-call rotation for a group of developers, so that incoming issue gets assigned to the developer that is on call on a particular week.

Tried using this - https://marketplace.atlassian.com/plugins/com.edwardawebb.jira-assign-escalate

This assigns issue in a round robin manner but the assignee for that week needs to be changed manually. Is there a way of automating this process.

1 answer

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Phill Fox
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April 4, 2016

If you set assign to component lead for items as they are created you can then just change the component lead each week. If you have a scripting plugin such as ScriptRunner 4 JIRA you can automate that change of component lead. 

Alternatively if you do not have a scripting tool built in you can do it by calling the REST API. See https://docs.atlassian.com/jira/REST/latest/#api/2/component-updateComponent for details of how to update a component.

 

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