I created a customer field named 'Priority' and added it to the screen for a project (same screen for create/edit/default). It shows up fine when creating a ticket but when viewing all the issues w/in this project, the default priority also shows up which we don't want.
What to do?
Thanks in advance.
Adding a Field (whatever it is) to the Create/Edit/View screens will not automatically remove any default field like the "Priority" field in the screens.
You will have to hide the fields you don't want to see in the field configuration scheme for that issue type of your project.
I'm John Allspaw, co-founder of Adaptive Capacity Labs, where we help teams use their incidents to learn and improve. We bring research-driven methods and approaches to drive effective inciden...
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