Configure the new Jira issue view


Is it possible to configure the new Jira issue view? I need to ad some fields.

4 answers

1 accepted

2 votes

Hey @Ольга Попова,

Unfortunately there is currently no way to configure the display of fields on the new issue view – but this is something that we're working on.

If the new design currently doesn't meet your needs, you can go back to the old view by switching the feature off in your user profile – this will allow you to configure your fields using the Issue Detail View page in Board Settings.

Feel free to "Watch" the page ( to get notified of when configuration is available and what other improvements are made available.

Also, if you have any feedback for the team you can click the "Give feedback" button in the top right. We read this daily and use this to inform what we build and improve next.

Hope this helps!

you can't even change the ticket type from this view!  I just wasted an hour trying to figure this mess out. 

You probably have not got the issue type on the edit screen.

The change to the new layout will not have changed that, you're looking at the wrong problem.

Tried give feedback here but the feedback link seems broken, so I am unable to give feedback.

The feedback is that I'd like to also see fields from add-ons: Sentry, Google Drive files and InVision. They are present in the normal view, but not in the new view.

Thomas I'm New Here Mar 18, 2018

Sorry to say this 'new jira issue view' rollout is poorly managed.  A screen that displays unused fields first in an unwanted order is not going bring any good impact and feedback in regards this view fields are not configurable.  Lost another hour to navigate the mess plus hours of other colleagues.

I need to disable the new issue view for my team, it makes epics pretty useless since the underlying stories are no longer listed. Has anyone found a way to do this for ALL USERS?

2 votes

I agree with other responses.  The fact that you can't customize this view at all or re-order the fields results in a negative impact to my team. Atlassian please consider fixing this soon! 

1 vote
Todd Ross I'm New Here May 22, 2018

this new view really needs to be configurable.  custom fields contain the bulk of our critical information and forcing them to live as small text boxes in the right rail with minimal detail in view really hurts the usefulness of jira.  The description and comment fields are some of the most useless information in our tickets.

0 vote
Alexey Matveev Community Champion Nov 30, 2017


What do you mean by "new Jira issue view"?

Probably the new(ish) Cloud layout.  It's still configurable the same as Server (moving fields around etc)

I tried to configurate it as the Server, but unsuccessfully. Firstly i can't find the right screen, secondly if I configurate through the settings of boards, at the end nothing was changed.

I suspect you are looking at the wrong screens.  Go to project admin and look for the "screen schemes", drilling down into them to get the right fields in the project.

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