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Comments mentioned in Slack to be updated in Jira

How do i configure jira to receive comments from slack into their respective jira tickets

1 answer

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Hello @Ashwin Kesavan

Welcome to the Atlassian Community!

Using the official Slack integration app, you can comment on issues by getting them using the command "/Jira" and clicking to comment on the issue. Let me give you a practical example:

Let's suppose you created a Jira issue (TPS-14) and would like to comment on the issue directly from Slack.

  1. Link your Jira and Slack by installing the app
  2. Go to the Slack channel you would like to connect with Jira and use type "/jira connect" to properly integrate it with your Jira site
  3. On this same channel, type "/jira TPS-14". A card will appear with the issue details
  4. Inf that same card, click on "..." > Comment to properly add a comment to the issue:
    Screen Shot 2020-12-31 at 14.46.17.png
  5. That step 4 can be done when you get notified about the issue on Slack as well

Let us know if you have any questions.

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