Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Comments mentioned in Slack to be updated in Jira

How do i configure jira to receive comments from slack into their respective jira tickets

1 answer

0 votes

Hello @Ashwin Kesavan

Welcome to the Atlassian Community!

Using the official Slack integration app, you can comment on issues by getting them using the command "/Jira" and clicking to comment on the issue. Let me give you a practical example:

Let's suppose you created a Jira issue (TPS-14) and would like to comment on the issue directly from Slack.

  1. Link your Jira and Slack by installing the app
  2. Go to the Slack channel you would like to connect with Jira and use type "/jira connect" to properly integrate it with your Jira site
  3. On this same channel, type "/jira TPS-14". A card will appear with the issue details
  4. Inf that same card, click on "..." > Comment to properly add a comment to the issue:
    Screen Shot 2020-12-31 at 14.46.17.png
  5. That step 4 can be done when you get notified about the issue on Slack as well

Let us know if you have any questions.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
Community showcase
Posted in Jira Core

How to manage many similar workflows?

I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...

4,565 views 12 8
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you