Cannot use basic auth and unsure how to get the necessary OAuth tokens for JIRA Rest API's


I've already read the article:

With the curl command, we cannot set a password because we authenticate to our JIRA instance and our Atlassian accounts through Azure AD. 

We've tried "changing password" in the Atlassian account site but it is unsuccessful because our current password isn't set there and is done through Azure AD.

For the pages I have read, like this one:; application links are setup. However, with the current documentation I am unsure what needs to be entered into the Service Provider Name, Consumer Key and Shared Secret fields etc...

This feels like it's not the correct solution as all I should need for OAuth is a token and a secret key for authentication. Can anyone assist me with this?



2 answers

This widget could not be displayed.

Hi Patrick,

Please follow below steps to set a password for your user account in
1. Go to
2. Enter you email, complete the CAPTCHA and click on Send
3. Once you receive the password reset email, do not click on the button to access, but on the link below that says "reset password".
4. Fill up the new password and you are done.

Also, as regarding the Oauth documentation. As written just below the screenshot:

"doesn’t matter what you enter for the client application details (URL, name, type, etc). This is because we only want to retrieve data from JIRA, therefore we only need to set up a one-way (incoming) link from the client to JIRA."

Therefore you can just enter random values in there (just as shown in the screenshot). What you have to set are the values in the Link applications dialog (point #4).

Finally, in the same documentation page for JIRA Server you also get a sample certificate you can use for testing pourpose and a more practical example is provided. You may want to review that page as well:



Best Regards,
Atlassian Cloud Support




The reset password link in the email worked, thanks. We were looking to make PUT requests via Postman, so read-only access via OAuth would not have suited our needs unfortunately.



This widget could not be displayed.

Thanks for the answer Dario. Wasn't so obvious to click on the reset password link for the reset password email lol :)

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

262 views 1 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you