Can the resolution be set when the issue is created

Kris Meckert February 2, 2017

How do you set the resolution when an issue is created in Jira?

1 answer

1 vote
Randy
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February 2, 2017

I havent tried it personally but you can try the following:

Add the resolution field to your create screen.

or

Set a post function on the Create Issue transition to set the resolution field to a specific value.

Nic Brough -Adaptavist-
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February 2, 2017

Spot on, to save you having to try it.  There's also options with listeners, scripts, automation, but they're all a right fiddle and simply doing it with a post-function or field on the screen is by far the best approach.

It's very unusual to set a resolution on issue create, as it means you're creating issues already dealt with and closed, so it's worth thinking through the reason carefully.

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