You don't need the SEN to raise a ticket if you use this link: https://support.atlassian.com/servicedesk/customer/portal/23/create/185
You can just put your Cloud URL when raising the ticket.
If that doesn't work, you could try here: https://www.atlassian.com/company/contact/general-inquiries
Hope one of these helps.
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
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