Can't log in to find SEN for support

I can't log in to our JIRA at aetherealsolutions.atlassian.net in order to find our SEN to submit a support ticket. What should I do?

1 answer

This widget could not be displayed.
Sam Hall Community Champion Feb 23, 2017

Hi Adam,

You don't need the SEN to raise a ticket if you use this link: https://support.atlassian.com/servicedesk/customer/portal/23/create/185

You can just put your Cloud URL when raising the ticket.

If that doesn't work, you could try here: https://www.atlassian.com/company/contact/general-inquiries

Hope one of these helps.

Sam

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

200 views 1 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you