I want to define the following automation rule for two different projects (Project A and Project B) with the following steps:
1) If in project A a label of a task is changed to "customer" the task shall be cloned in Project be with the same status.
2) The cloned task in project A shall be automatically related to the cloned task in Project B if label of task in project A is set to "customer"
3) If the cloned task with the label "customer" in project B which is related to the task in project A gets a different status, lets say "finished" the related task in project A should move along the Kanban board to the same status.
So far I have the following rule, it covers the first 2 steps need some other conditions for the 3 step:
Thank you for the support!
Could you explain it in more detail or maybe with a screenshot? So if the task status in Project B changes the same status change has to happen for the task in Project A. The status of the task in project A depends on the status of the related task in project B. For example if task in project B has status finished the task in A should have also the same status and move to finished in the kanban.
Your first rule above is based on the change in a value of a field (not a status).
Your second rule needs to be based on the the task in Project A transitioning to a certain status. Then that causes the issue in Project B to transition to the same status.
You need need a third rule for when B transitions to a status and you want A to transition to the same status.
I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...
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