Automatic Assignee ? Change the default assignee if no one is chosen

Hello all,

I wonder if it was possible to set a person assigned by default if the Assignee field is not filled?

In example if no one is set as Assignee, the issue will not be "unassigned" or "automatic",

the assignee will be the person which has been established.



2 answers

2 votes
Tarun Sapra Community Champion Aug 29, 2016

The easiest way to do this is to specify a component on the create issue screen and in the component configuration choose the assignee as the component lead. And you can choose the component lead.

https://confluence.atlassian.com/adminjiraserver071/managing-components-802592503.html

The harder way is to use something like Script Runner and map the assignee in the post-function of the create transition 

Thank you, I've tried the easier one, it looks to work well !

You can use "Copy a parsed text to a field" post-function of JIRA Workflow Toolbox with the following configuration:

Captura de pantalla 2016-08-29 a las 17.08.49.png

Captura de pantalla 2016-08-29 a las 17.08.59.png

replacing user_name with the user name of the default assignee your want to set. Don't write the user's full name, but the user name.

Once configured, your Create Issue transition will look like this:

Captura de pantalla 2016-08-29 a las 17.10.58.png

Is it an add-on ?

Yes, it's JIRA Workflow Toolbox add-on.

You can also use a project role for setting the default assignee for a project. To do it you should set the default user for a project role in a project, and then write the name of a project role instead of a user name in parameter Text to be parsed.

Suggest an answer

Log in or Sign up to answer
Community showcase
Asked Thursday in Jira Ops

I'm John Allspaw, Ask Me Anything about incident analysis and postmortems

I'm John Allspaw, co-founder of   Adaptive Capacity Labs, where we help teams use their incidents to learn and improve. We bring research-driven methods and approaches to drive effective inciden...

443 views 2 5
View question

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you