Advanced JQL Filter

Hi I am trying to create a filter so if any issues in my project sit in the resolved state for more than 3 days, they automatically transition to closed. Can someone please help me with this?

 

Thanks!

3 answers

1 accepted

Hi Kristen,

Here you go smile :

 

First test if all the issue in your project has been resolved with a resolution:

Paste this in Issues> Search for issues Section: 

project = XXX  and resolutiondate is not null  and resolution is null and status = resolved

Zero issues is normal.

Then we can setup the rule in the automation Plugin

In the section select trigger > JQL filter Trigger

In the cron section: paste this for example if you want close all issue in resolved status, at 7.15 am every day

0 15 7 * * ?

Then paste the JQL code:

project = XXX and resolutiondate < -3d and status =resolved

(remember to change XXX with the key of your project)

Then in the next section Add Section

Set Choose Section > Transition Section

Then set the exact close  transition (this is relative to your project's workflow). Start writing clos.. and then choose the correct one.

You can also check: Disable notification for this transition?

 

Then click next, save.

 

Hope you find it usefull,

Thanks

Sergio

This widget could not be displayed.

it can be implemented using com.onresolve.jira.groovy.GroovyService

Please find an example here: https://scriptrunner.adaptavist.com/latest/jira/services.html

I'm trying to use the JIRA automation plugin

This widget could not be displayed.

It might be helpful if you tell us what tool or approach you're using to implement the auto-close.

Assuming your final status is "Closed" a query something like this should give you the list you're looking for:

resolutiondate < -3d and status != Closed

I'm trying to use the JIRA automation plugin

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