I am trying install an add-on from the atlassian marketplace. This use to not be a problem, but now when I try, I only get the option to request add-on installation.
I belong to all the relevant admin groups.
Any help would be greatly appreciated, I am the only person in my company that use to be able to install add-ons.
Stephan van der Linde
This is covered in the KB "Adding New Products or Add-ons to Existing Atlassian Cloud Instance", but ultimately Only members of the Site-Admin Group can add Paid Add-ons or Applications to the instance, so it sounds like your account does not have Site Admin permissions.
Sorry I only noted the Jira Cloud details above, for jira server Its Jira System Administrators global permissions that is required to Upload and/or install an add-on, As covered here. To verify if you are a member of this group you can refer to THIS KB, and check these two queries:
1. This one gets the groups that are in the system admin permission
select group_id from globalpermissionentry where PERMISSION='SYSTEM_ADMIN';
2. This one lists the users that belong to the Group output by the above query:
select child_name, directory_id from cwd_membership where parent_name='Group-name-found-in-previous-query';
If your username is output in the list then you are in the correct group.
I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...
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